Shipping policy

Shipping Policy

Order Processing

Orders are processed and packaged within 1–5 business days after payment has been received. Processing times do not include weekends or holidays.

Orders will be shipped using the delivery method selected at checkout. Once your order has shipped, you will receive a confirmation email containing tracking information.

Estimated delivery times vary based on the shipping method, carrier, and destination. Carrier delays are outside our control.

International Shipping

For international orders, please select PayPal as your payment method at checkout.

International customers are responsible for all applicable customs duties, import taxes, tariffs, brokerage fees, and carrier charges. These fees are not included in the product price or shipping cost and must be paid by the recipient.

Once an international order has been transferred to the shipping carrier, delivery timing and customs processing are outside our control.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us as soon as possible with your order number and any supporting photos. We will review the issue and work with you toward an appropriate resolution, which may include a replacement or refund.

Refused or Unclaimed Packages

Orders that are refused, rejected, or left unclaimed by the recipient are not eligible for a refund. The customer is responsible for any return shipping, customs, duties, or carrier fees associated with the package.